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2.8

My name is Mrs collins I've been working with your Avon rep located in New Albany Mississippi, I was referred to her by a friend. All started out well, I have ordered a large number of orders in a very short time because all I use is Avon products.

I sent my pass orders in to her three times and 3 at a time. ( example 1 go out 1 come in.) Then a fourth., She aapologize for losig them, but afterward show no more concerned with placing anymore of my orders. I never received the first order I requested almost 3-4 weeks ago she didn't send it in. I jst found out this week!

I would drive 15 miles or more to pick up my orders. But what has up set me is your sales representative have shown no interest in continuing to do business after I made it known up front that I needed to replace many orders due to the fact I moved from one state to another seeking a representative that can continue to service my needs. She as shown know concern nor have time to return phone calls and do not follw up. She's brushed me off quickly this week 8/10/16 and lost my orders three times and at this point have made no a temp or taken the time to contact me to fill my orders I've had to call her.

I've been waiting on her for over 2 1/2 weeks. For samples after telling her I was looking for new perfumes due to some being discontinued, I was told I had to go on line to veiw the new campaign, when I requested a book while placing an order. It take me hours to send her my orders through text , thats why I send them 3 at a time. How she handled this and responded was rude.

Reason" she never comfrim the purchase price of part of the order placed and did not place the whole order, nor did she make any adjustments as far as comnications before she sent it out. I have no clue why she didn't order everything at once , after explained. I had to ask what happened to my orders and what was the purchase price. Ive spent a lot of money in a very short time.

I also travel thats why I order the way I do..

I still have not heard from her. Is this how Avon treat thier customers I thought I was a good customer, I know they get up 40% off sales mybe she doesn't want my business so, at this point I need a depenable sales rep.

Reason of review: Poor customer service.

Location: Pekin, Indiana

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